I am impressed by the great attitude you have toward your customers.
With all the responsibilities you have, but in less than an hour you reply to our one year’s worth of questions, as if you are dedicated to provide support to our company only.
Ahmed N. Alajaji, Aljazirah Dates and Food, Saudi Arabia
My first contact with FTC was through buying texture analyzer equipment as my area of interest is Rheology. We faced a problem operating the appliance. The company tried hard to help us through the internet, but the University thought it was better to send me to the company branch located in England. I received a highly advanced training course for 10 days free of charge. They provided me with programs that operate the equipment along with the information needed.
It was a great effort and outstanding support. I would like to thank Shirl Lakeway and FTC for providing me with this opportunity and for his continuous help. Finally, I encourage researchers who are interested in the physical properties of foods and dairy to choose FTC as it is a respectable and dependable company and offers the best deals concerning prices and training with different languages, such as Arabic for the Middle East.
Professor Hoda El-Zeini, Dairy Science and Agriculture University - Cairo, Egypt
Excellent customer service. Consistently followed up and offered help without asking. Relatively low priced - provides good value.
Easy to switch different load cells. Used it for 5 lab sessions for 68 students this semester and performed well.